The TABloid: Fall 2013


From time to time we speak with clients with a fear of factoring. For clients that are new to factoring receivables, perhaps some of the worry comes from beginning a new process. More often however, we find that client anxiety revolves around the impact of factoring on their customers. After all, strong customer relationships are the life blood of most businesses. Below are two common concerns associated with factoring as well as resolutions to these concerns that will empower business owners and leaders to conquer their factoring fears.

Fear: Factoring has a stigma. I don’t want my customers to think less of my business when they learn that I factor.

Customers understand that many companies have a need for financing, and factoring is now a widely accepted part of the commercial financing industry. Although there may have been a period in time when factoring was associated only with businesses in significant financial trouble that is not the case today. Factoring is a great solution for many businesses, including those that are looking to grow quickly. In fact, many large corporations have come out in support of factoring, including Costco. In an article from the Costco Connection of June 2011 entitled “Surviving the Cash-flow Crunch,” Don Sadler mentions that factoring is a good option for businesses looking to optimize cash flow.

Most of your current and potential customers are already familiar with other businesses that use factoring. The fact that you have chosen factoring as your financing solution should not deter customers. If your customers are unfamiliar with the factoring process you can explain that the relationship will not be hampered. If you like you can also point out that factoring receivables provides the cash flow needed in order to continue to provide excellent service to your customers.

Fear: My customers will be overwhelmed by collection and verification calls.

At TAB Bank we are sensitive to the busy schedules of your customers. Our Collection and Collateral Analyst teams work with your customers to ensure that the time spent on the phone is used efficiently. Indeed, these calls can ensure good customer service. During verification and collection calls any missing paperwork that your customer needs can be sent right away. Additionally collection calls can serve as a courteous reminder to customers to pay invoices that are past due. If you encounter customer complaints about the verification or collection process, please address these concerns with your Relationship Manager.

Hopefully this information has helped to allay some factoring fears. If you are a current factoring client with TAB you are always welcome to contact your Relationship Manager to discuss any factoring issues you encounter. Alternatively, if you are not a current client and you would like learn more about TAB Bank’s factoring process and how it can benefit your business and empower you to better serve your customers please contact our sales team at (888) 440-4541. //


Yes, 1998 was a very good year! Washington National Airport was renamed Ronald Reagan National Airport, Elton John was knighted, and TAB Bank was created. Back then, TAB Bank was known as Transportation Alliance Bank, a natural offshoot of the Flying J travel plaza and fuel distribution business that entrepreneur Jay Call had founded in Utah 30 years prior. Carved on Flying J’s October 1998 milestone is the phrase, “Transportation Alliance Bank begins operations, offering an entire suite of financing products designed for the transportation industry.”

15 years

From 1998 to 2008, TAB focused on meeting the financial needs of the trucking industry. During this period, TAB offered to its trucking company customers and their drivers such essential products as Accounts Receivable Financing, Business Banking, Fuel Cards, Deposit Accounts, and Equipment Funding. With this comprehensive approach, TAB Bank developed an extensive network of trucking alliances.

With 2008 came the downturn in national and global economies, which directly affected TAB’s truckers and their world. This created a pressing need for TAB to expand its offerings and its circle of clientele. Building on its impressive portfolio of trucking relationships, TAB embraced other commercial industries. Before long, by applying the same level of determination and expertise that made TAB a transportation financing leader, TAB grew a noteworthy portfolio of relationships outside of the transportation industry.

Over the years, we have learned what works and what does not work. By working closely with our clients, we better understand the nature of their business and can better assist them in the various stages of their business cycles as they respond to economic challenges. We like to say we really get down in the trenches with our clientele. Mutual trust and respect cause TAB’s business to grow, as our actions help our customers’ enterprises grow and they begin referring their business partners to TAB.

Integral to TAB’s success has been defining who we are. We are a commercial bank, and do not offer the traditional consumer products. We provide specific solutions to small- and medium-sized commercial businesses across the United States. We focus on Accounts Receivable Financing, Asset Based Lending, Transportation Finance, Equipment Finance, Business Accounts, and Treasury Management Services. Future growth will expand into other areas, but always with a commercial emphasis and a desire to grow with our clients and better serve them. TAB operates without a stable of brick and mortar branches. This approach greatly reduces our overhead and allows us to pass on competitive rates to our customers.

We greatly appreciate the many businesses and partners that we interact with on regular, if not daily basis. There would not be a TAB Bank if it were not for your loyalty and contributions. We genuinely recognize the part you play in the TAB story and we sincerely express our gratitude for your business and your trust. In the years to come we look forward to further enhancing these existing relationships and creating many new ones. //


At TAB Bank, we are very pleased and fortunate to partner with many community events and organizations. We are anxious to sponsor and provide support to these praiseworthy groups that do so much to enhance the quality of life as well as provide life-changing services and programs to youth, families, and other individuals right in our own backyard. Many of our employees are actively involved as volunteers and are affiliated in one way or another with these community events and organizations. We could not be happier to support the causes that they are engaged in and care so much about.

2013 has proven to be a very rewarding year as we have sponsored many worthwhile groups. Here are some of the groups and events we sponsored in 2013.

Youth Impact
Weber State University Alumni Association
Weber School District Foundation
Junior Achievement of Utah
• Ogden Rescue Mission
Ogden/Weber Applied Technology College
Utah AIDS Foundation

We would like to thank these and the many other organizations that we partnered with throughout 2013 in assisting them to achieve their vital missions and impact our communities for good. //

We'll keep you moving forward.


Your mobile device provides convenient access to your email, bank, and social media accounts. Unfortunately, it can potentially provide the same convenient access for criminals. TAB Bank recommends following these tips to keep your information — and your money — safe.

1. Use the passcode lock on your smartphone and other devices. This will make it more difficult for thieves to access your information if your device is lost or stolen.

2. Log out completely when you finish a mobile banking session.

3. Protect your phone from viruses and malicious software, or malware, just like you do for your computer by installing mobile security software.

4. Use caution when downloading apps. Apps can contain malicious software, worms, and viruses. Beware of apps that ask for unnecessary “permissions.”

5. Download the updates for your phone and mobile apps.

6. Avoid storing sensitive information like passwords or a social security number on your mobile device.

7. Tell your financial institution immediately if you change your phone number or lose your mobile device.

8. Be aware of shoulder surfers. The most basic form of information theft is observation. Be aware of your surroundings especially when you’re punching in sensitive information.

9. Wipe your mobile device before you donate, sell or trade it using specialized software or using the manufacturer’s recommended technique. Some software allows you to wipe your device remotely if it is lost or stolen.

10. Report any suspected fraud to your bank immediately. //


$5 million
accounts receivable line of credit for a warehouse and logistics provider in California
$3 million
asset based line of credit for chocolate manufacturer in the Intermountain West
$2 million
asset based line of credit for an aerospace machining company in the Northeast
$1.5 million
accounts receivable line of credit for a transportation company in the Intermountain West



As many know, consumer spending accounts for a large percentage of the nation’s economic activity. Many more know that the majority of this spending occurs during the holiday season each year. So what is the forecast for spending for the upcoming 2013 holiday season? The National Retail Federation expects sales in the months of November and December to marginally increase 3.9% to $602.1 billion, over 2012’s actual 3.5% holiday season sales growth. The forecast is higher than the 10-year average holiday sales growth of 3.3%.

Click here to read more about the National Retail Federation’s forecast for the upcoming holiday season. //


Click here for our latest TAB Bank Trucking Report.

We feature industry-specific metrics as well as analysis from our large portfolio of transportation receivables for the purpose of offering insight into the overall health of the trucking industry as well as the economy at large. //

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